Aushome Travel
Falls Creek Transfer｜Mercedes-Benz Models｜Daily Departures
Falls Creek Transfer｜Mercedes-Benz Models｜Daily Departures
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Falls Creek Transfer Service, professional driver, spacious travel in a 12-seater Mercedes-Benz, no luggage or ski/snowboard restrictions, daily departures in July and August during the Australian snow season, departures for groups of 4+ in June and September, additional door-to-door pickup and drop-off available
Itinerary
Departing Melbourne: 6:30 AM Glen Waverley, 7:00 AM Box Hill, 7:30 AM City, arriving Falls Creek around 1:30 PM
Departing Falls Creek: 4:00 PM, arriving City around 9:30 PM, 10:00 PM Box Hill, 10:30 PM Glen Waverley
Product Advantages
✅10 years of operational experience, ensuring peace of mind for passengers and buyers
✅Spacious 12-seater Mercedes-Benz, unlimited luggage and ski/snowboard bag capacity
✅Professional mountain driver, knowledgeable about fitting snow chains and safety
✅Additional free door-to-door pickup and drop-off available near meeting points or for larger groups
✅No need to pay mountain entry fees or parking fees, significantly reducing self-driving costs
Fees Include
Vehicle usage fee, snow chain fee, ski/snowboard transport fee, mountain entry ticket
Fees Do Not Include
Driver tip ($5 per person per day), lift ticket, ski/snowboard equipment, personal expenses, items not mentioned in "Fees Include"
Cancellation and Amendment Policy
Cancellation or amendment free of charge more than 30 days before the trip
50% refund or reschedule allowed more than 14 days before the trip
No refund or amendment allowed within 14 days of the trip
Force majeure factors may be exempt
Explanation of force majeure: severe illness with doctor's note, visa not approved, flight cancellation, ski resort closure, and similar situations; does not include subjective factors such as cloudy or rainy weather, bad mood, or slight discomfort.
Frequently Asked Questions (FAQ)
Q: How far is Falls Creek from Melbourne?
A: Falls Creek is approximately 400km from Melbourne, with a normal driving time of about 5 hours.
Q: Which is better for skiing, Falls Creek or Mt Buller?
A: Falls Creek has more stable snow conditions and a wider variety of slopes, making it more suitable for serious skiers; Mt Buller is more suitable for sightseeing and short day trips.
Q: Does carpooling include a ski pass?
A: No, guests can purchase their Lift Pass separately.
Q: Can I bring my snowboard?
A: Yes, snowboard, board bags, and ski equipment transport are supported.
Q: Do I need to install snow chains myself?
A: No, the vehicle is equipped with snow chains, and the driver is responsible for their installation.
Q: Is it suitable for first-time skiers?
A: Yes, Falls Creek has many beginner slopes, making the experience easier for novices.
Refund Or Change Policy
Refund Or Change Policy
1. Vehicle products (such as chartered vehicles, carpooling, snow tours, etc.)
• Cancellation 30 days or more before departure: Full refund
• Cancellation 14-29 days before departure: 50% refund or one rescheduling
• Cancellation within 14 days before departure: No refund or rescheduling (special circumstances may be handled at discretion)
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2. Airline tickets, hotels and ticket products
• Airline tickets: follow the specific policies of each airline
• Hotel products: follow the specific policies of each hotel
• Ticket products (such as attractions, activities): once booked, they cannot be refunded or changed
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3. Visa service products
Please prepare the required information before placing an order. Once a visa product is applied for, the service fee and visa application fee are non-refundable.
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4. Refund Method and Handling Fee
1️⃣Payment via Australian local bank account (BSB) or RMB account in mainland China: no refund fee
2️⃣Payment through other international accounts (excluding Australia and Mainland China): The international remittance fees incurred during the refund are borne by the buyer
3️⃣Credit card payment (Australian or international card): Refund to local Australian or Chinese accounts: 3% refund fee Refund to international accounts: 3% refund fee, and the buyer is responsible for the international remittance fee
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5. Special Notes
• It is strongly recommended that you purchase travel insurance to prevent losses caused by unexpected situations during the trip
• Please confirm product inventory and payment methods with customer service before payment
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This policy complies with the Australian Consumer Law and protects the legal rights of consumers when products and services are not as described, have quality problems or do not meet expectations.
Contact Us
Contact Us
Frequently Asked Questions
Frequently Asked Questions
Q: Is Chinese service available?
A: Yes. We offer full Chinese customer service and Chinese-speaking drivers/guides throughout your trip, making it convenient for first-time visitors to Australia.
Q: Can I bring large luggage?
A: Yes. Mercedes-Benz commercial vehicles and some other models can accommodate large luggage, skis, ski bags, etc. Please contact customer service in advance to confirm details.
Q: Can you provide door-to-door pick-up and drop-off?
A: Some routes support value-added door-to-door pick-up and drop-off services. Please consult customer service in advance for specific coverage and fees.
Q: Is it suitable for first-time visitors to Australia?
A: Yes. Most of our itineraries are designed for a relaxed experience, and we can arrange Chinese assistance and itinerary suggestions based on customer needs.
Q: Are ski tours suitable for complete beginners?
A: Yes. UDo Ski Club provides beginner lessons, technique guidance, and guided skiing services to help beginners get started faster.
Q: What if the weather is bad?
A: Some outdoor itineraries may have their order or content adjusted due to weather. In case of extreme weather, the safety of guests will be prioritized, and alternative arrangements will be coordinated as much as possible.
Q: Can I customize a private itinerary?
A: Yes. We support customized itineraries for families, couples, business travelers, and small groups, arranging exclusive routes based on the number of people, budget, and interests.
Q: Do I need to purchase my own insurance?
A: It is recommended that all guests purchase travel and accident insurance, especially when participating in outdoor activities such as skiing, hiking, and sea excursions.
Service Guarantee
Service Guarantee
✅ Locally registered Australian travel company
Deeply rooted in the Australian tourism market since 2016, having served over 10,000+ tourists.
✅ Self-owned vehicles
Equipped with Mercedes-Benz commercial vehicles and various operational models, offering spacious interiors suitable for families, ski trips, and group travel.
✅ Chinese customer service and local team support
Provides Chinese communication services, reducing language barriers for overseas travel.
✅ Multi-location physical operations
Local teams and collaborative resources established in Melbourne, Sydney, and Hobart.
✅ Professional driver-guide team
Drivers and tour leaders possess legal operating qualifications and extensive experience on Australian roads.
✅ Small group and customized experiences
Rejects the traditional rushed itinerary model, prioritizing comfort and travel experience.
✅ Extensive experience in skiing and outdoor activities
UDoSnow Club regularly organizes ski events in Australia and overseas, possessing mature operational experience.
✅ Full assistance from pre-trip to post-trip
Provides customer support throughout the entire process, from inquiry and booking to travel and after-sales.
